TOPLINE SHOES LTD. versus CORPORATION BANK
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l ' TOPLINE SHOES LTD. v. CORPORATION BANK JULY 8, 2002 [D.P. MOHAPATRA AND BRIJESH KUMAR, JJ.] Consumer Protection Act, 1986~~ection I 3(2)(a)-Reply-Filing a/- Grant of time by forum beyond a total period of 45 days-Power of-Held, A B the forum could grant time to the opposite party to file reply beyond a total C period of 45 days, the provi:,ion prescribing limit/or filing repb' being directo!J' in nature-Thus, on facts even though the opposite party filed reply beyond a total period of 45 days, reply could not be rejected In this appeal, the question before this Court was whether in view of Section 13(2)(a) of the Consumer Protection Act, 1986 the State D Consumer Disputes Redressal Commission could grant time to the respondent for file his reply, beyond a total period of 45 days and whether the provision prescribing limit for filing reply is mandatory or dir-cctory in nature. Appellant contended that the state Commission had not power to E accept a reply filed beyond a total period of 45 days and the discretion vested in the forum/commission to extend the time cannot be exercised from time to time since that would frustrate the purpose of the provision itself. Respondent contended that the provision fixing a period for F submission of reply is only procedural in nature and it cannot be interpreted in a manner so as to deprive a party the opportunity of being heard on merits of his case. It also submitted the respondent had filed his reply within the time allowed and extension was sought only once, thus there, was no occasion to plead that the reply be rejected. G Dismissing the appeal, the Court HELD: I. Section 13 (2) (a) of the Consumer Protection Act, 1986 makes it clear that the District Forum would give time of 30 day; to the opposite party for the purposes of giving his version. An extension of time H 1167 1168 SUPREME COURT REPORTS [2002) 3 S.C.R. A for filing reply could be granted but not exceeding 15 days. The total period during which the reply can be filed is 45 days . After extension of fifteen days is granted, Thus the intention to provide a time frame to file reply, is really meant to expedite the hearing of such matters and to avoid unnecessary adjournments to linger on the proceedings on the pretext of B filing reply. The provision however, as framed, does not indicate that it is mandatory in nature. In case the extended time exceeds 15 days, no penal consequences are prescribed therefor. The period of extension of time not exceeding 15 days "does not prescribe any kind of period of limitation. The provision appears to b.e directory in nature, whic·h the consumer forums are ordinarily supposed to apply, in the proceedings before them. C It does not mean that orders extending the time to file reply may be passed repeatedly unmindful of and totally ignoring the provision that the extension may not exceed 15 days. This provision has always to be kept in mind while passing an order extending the time to file a reply to the petition. 11171-G, H; 1172-D, E; 1175-D, E) D 2. In the instant case at that first instance the Commission itself had fixed the date beyond 30 days and the respondent sought further time which prayer was accepted and next date was fixed. The respondent filed his reply on the date fixed. In such circumstances there was no occasion to contend that the reply of the respondent should be rejected. Also there E is no force in the submission that in no event whatsoever, the reply of the respondent could be taken on record beyond the period of 45 days. The provision is more by way. of procedure to achieve the object of speedy disposal of such disputes. It is an expression of "desirability" in strong terms, But it falls shc..·t of creating any kind of substantive right in favour of the complainant by reason of which the respondent may be debarred F from placing his version in defence in any circumstances whatsoever. It is for th.e forum or the commission to consider all facts and circumstances along with the provisions of the Act providing time frame to file reply, as a guideline, and then to exercise its.discretion a·s best it may serve·the ends of justice and achieve the object of speedy disposal of such cases keeping G in mind principles of naturat'justice as well. The form may refuse to extend time beyond 15 days, in view of Section 13 (2 )(a) of the Act but exceeding the period of 15 days of extension, would not
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