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SURENDRA MOHAN ARORA versus HDFC BANK LTD. AND OTHERS

Citation: [2014] 5 S.C.R. 835 · Decided: 25-04-2014 · Supreme Court of India · Bench: GYAN SUDHA MISRA · Disposal: Dismissed

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Judgment (excerpt)

(2014] 5 S.C.R. 835 
SURENDRA MOHAN ARORA 
v. 
HDFC BANK LTD. AND OTHERS 
(Civil Appeal No. 4891 of 2014) 
APRIL 25, 2014 
[GYAN SUDHA MISRA AND 
PINAKI CHANDRA GHOSE, JJ.] 
Consumer Protection Regulations, 2005 - Regulation 15 
A 
B 
- Power of the National Commission to review order when 
C 
error apparent on the face of the record - Constitutionality of 
Regulation 15 - Held: The Regulations were framed in 
accordance with the power conferred on the Commission u/ 
s. 30A of the Act - Regulation 15(2) states that power to deal 
with review applications fies with the Commission -
The 
D 
procedure is to be adopted by the National Commission, 
whether the review petition would be decided after hearing the 
parties orally or can be disposed of by way of circulation -
Regulations uls.22 of the Act, cannot be said to be ultra vires 
the Act - No reason to believe that the National Commission 
E 
by enacting Regulation 15 exceeded its jurisdiction or the 
power vested in it under s. 30A of the Act -
Consumer 
Protection Act, 1986 - ss. 22 and 30A. 
Review - Held: Unless the power of review is specifically 
F 
conferred by the statute, there cannot be any inherent power 
of review - Consumer Protection Act, 1986. 
Advocates Act, 1961. -
s.30 -
Proxy counsel -
Entitlement of, to appear before the Courts - Held: Under the 
Advocates Act, there is no terminology which defines "proxy 
G 
counsel - Therefore, specific direction issued by the National 
Commission in its Cause List, that no proxy counsel shall be 
allowed to make submissions, not bad in law. 
835 
836 
SUPREME COURT REPORTS 
[2014] 5 S.C.R. 
A 
The instant appeal was file.d against 'the judgment 
B 
passed by the High Court dismissing the writ petition filed 
by the appellant, questioning the vires of Regulation 15 
of the Consumer Protection Regulations, 2005 framed 
under the Consumer Protection Act, 1986. 
Regulation 15 of the Consumer Protection 
Regulations, 2005 sets out the grounds for review and 
states that unless otherwise ordered by the National 
Commission, an application for review shall be disposed 
C of by circulation without oral arguments, as far as 
practicable between the same members who had 
delivered the order sought to be reviewed. 
The appellant contended that Regulation 15 of the 
Consumer Protection Regulations be struck down on the 
D ground that the said Regulation was ultra vires Section 
22 of the Consumer Protection Act; and that by 
introducing Regulation 15, the National Commission has 
exceeded its jurisdiction and the power vested in if under 
Section 30A of the Act. 
E 
The main grievance of the appellant was that the 
National Commission has provided for disposal of review 
application by circulation without oral arguments; and 
that the salient features of the Act are being rendered 
F redundant by way of Regulation 15, by taking away the 
right of being heard and there is no adherence to 
principles of natural justice, thereby mal<ing it ultra vires 
to Section 22 of the said Act. 
G 
Dismissing the appeal, the Court 
HELD:1.1. Under Section 22(2) of the Consumer 
Protection Act, 1986, the National Commission has been 
empowered to review an order made by it when there is 
an error apparent on the face of the record. Also sub-
H section (1) of the said Act streamlines the functioning of 
SURENDRA MOHAN ARORA v. HDFC BANK LTD. 
837 
the Consumer Redressal Forums and also reduces the 
A 
number of appeals to the Supreme Court from the orders 
of the National Commission. The power of review did not 
exist earlier. lf is trite law that unless the power of review 
is specifically conferred by the statute, there cannot be 
any inherent power of review. [Para 9] [843-C-E] 
B. 
1.2. In the instant case, the "power conferred by 
Section 22 of the said Act on the National Commission 
is not an inherent power and further the Commission has 
the power to review its order when there is an error C 
apparent on the face of the record. The Regulations have 
been framed in accordance with the power conferred 
under Section 30A on the Commission, thereby effecting 
its right to frame Regulations. Therefore, the Regulations 
have been framed in accordance with law. Regulation 
15(2) states that power to deal with review applications 
D 
lies with the Commission. The procedure is to be adopted 
by the National Commission, whether the review petition 
would be decided after hearing the parties orally or can 
be disposed of by way of circulation

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