NIZAM'S INSTITUTE OF MEDICAL SCIENCES versus PRASANATH S. DHANANKA & ORS.
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[2009] 9 S.C.R. 313 . ..> NIZAM'S INSTITUTE OF MEDICAL SCIENCES A v. PRASANATH S. DHANANKA & ORS. (Civil Appeal No. 4119 of 1999 etc.) ~ MAY 14, 2009 B ~ [B.N. AGRAWAL, HARJIT SINGH BEDI AND G.S. SINGHVI, JJ.] Negligence - Medical negligence - Compensation - Twenty year old Engineering student - Operation conducted c on - Resulting in acute paraplegia with complete loss of control over the lower limbs - Complaint filed alleging negligence before, during and after the operation - Claim of .... compensation of about Rs. 4.61 crores - Consumer Commission holding that there was negligence and deficiency D of service before, during and after the operation and directing compensation of Rs. 14 lakhs - On appeal, Claim of compensation of Rs. 7.50 crores and seeking direction to keep aside further 2 crores for use in future if some developments beneficial to complainant in the medical field take place - Held: Attending doctors were remiss in their E ~ conduct at pre-operative and at operative stage - However, case of negligence at post-operative stage not made out - ,.. Once initial burden has been discharged by the complainant by making out a case of negligence, the onus shifts onto the F hospital or attending doctors to prove lack of negligence - Compensation of Rs. 1 crore would be appropriate - Claim of Rs. 2 crores is hypothetical hence cannot be allowed - The court has to strike a balance between inflated and ~ unreasonable demands of victim and the claim of opposite G ' party negating its liability in its entirety - In a case of the present kind, use of multiplier method for determining compensation is not proper - Compensation - Consumer Protection - Deficiency in service. 313 H 314 SUPREME COURT REPORTS [2009] 9 S.C.R. JO-. A Respondent-complainant, a twenty year old student of Engineering, visited the appellant-hospital for examination of his ailment. An innocent tumor was detected in X-ray. As several attempts at Fine Needle Aspiration Cytology (FNAC) did not give any conclusive t B result, he was suggested excision biopsy. He was ' referred to a Cardio Thoracic Surgeon, who operated on him, for excision of the tumour. Immediately after the ,... surgery, the complainant developed acute paraplegia with complete loss of control over the lower limbs and c some other related complications. This led to his prolonged hospitalization. He was discharged from the hospital completely paralyzed. He , therefore, required continuous physiotherapy and nursing care. D Respondent No. 1 filed a complaint before National Consumer Redressal Commission, alleging utter and j.. complete negligence on the part of the doctor whoยท had operated on him. The negligence was alleged at three stages i.e. before, during and after the operation. He made a claim of Rs. 4,61,31,152/-. The appellant-hospital and the E doctors denied the allegations. The State Government also disowned any liability. The Commission held that there was negligence and deficiency in service on the part of the hospital at all stages of the case i.e. at pre-operative )- stage, operative stage and post-operative stage. ' F However, it negated complainant's plea that no consent for the excision of tumour had been taken, holding that prior implied consent had been taken. The Commission directed payment of compensation of Rs. 14 lakhs. It also .._ granted compensation of Rs. 1.5 lakhs to the parents of G complainant. Hence these cross-appeals. .....,;.. Disposing of the appeals, the Court HELD: 1.1. The attending doctors were seriously remiss in the conduct of the operation and it was on H account of this negligence that the Paraplegia had set in. ... ,./; l , NIZAM'S INSTITUTE OF MEDICAL SCIENCES v. 315 PRASANATHS.DHANANKA ,. They were also seriously remiss in not associating a A neuro-surgeon at the pre-operative as well as at the stage of the operation. [Paras 27 and 33] [357-A; 362-E-F] ,. 1.2. Complete investigations prior to the actual operation had not been carried out. The main plea of the 8 complainant is that the pre-operation examinations had ~ revealed a situation which required the intervention of a Neuro Surgeon. The case of respondent-doctor however, is that the involvement of the vertebral column had been revealed only after the removal of the tumour. The c assertion of the doctor is incorrect. In the pre-operative discharge record, dated 19th Se
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