M/S. MAGMA FINCORP LTD. versus RAJESH KUMAR TIWARI
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A B C D E F G H 59 M/S. MAGMA FINCORP LTD. v. RAJESH KUMAR TIWARI (Civil Appeal No. 5622 of 2019) OCTOBER 01, 2020 [D. Y. CHANDRACHUD AND INDIRA BANERJEE, JJ.] Consumer Protection Act, 1986: ss.2(1)(r) and 12 – Complaint alleging unfair trade practice and deficiency in service – Against the appellant-financier, with whom the complainant had entered into hire-purchase agreement for purchase of a vehicle – Alleging that even though the complainant had paid 7 out of 35 instalments, the Financier took possession of the vehicle without notice and sold the vehicle refusing to concede to his request for opportunity to clear the outstanding instalments – Fora below allowed the complaint directing the financier to refund the instalments paid by the complainant with interest and to pay damages and litigation cost and also the amount which was paid to dealer of vehicle directly by the complainant – Appeal to Supreme Court – Held: Under a Hire-Purchase agreement, goods are let out on hire, with an option to purchase, in accordance with the terms of the agreement – The financier continues to be owner of the goods until the option to purchase (upon payment of agreed amounts) is exercised by the hirer – There is no legal impediment to the financier taking repossession of the goods, upon default in payment of instalments – The Consumer Protection Act does not override the contract Act – Requirement of notice to the hirer before repossession would depend on the terms and conditions of the agreement – If stipulation of notice are violated, non-service would tantamount to deficiency in service and the consumer would be entitled to compensatory damages – If non-service of notice causes loss to the hirer, consumer/hirer is entitled to punitive damages – In the present case there is no evidence of any loss suffered by hirer due to non-receipt of notice – There is no deficiency in service and no case of unfair trade practice is made out – The direction of fora below has given a defaulting hirer, benefit of free use of the vehicle. [2020] 11 S.C.R. 59 59 A B C D E F G H 60 SUPREME COURT REPORTS [2020] 11 S.C.R. Allowing the appeal, the Court HELD: 1.1 Section (2)(1)(r) of Consumer Protection Act, 1986 defines “unfair trade practice” to mean a trade practice, for the purpose of promoting provision of any service, by adoption of unfair method or unfair or deceptive practice, including any of the practices enumerated in Sections 2(1)(r)(i) to (x), 2(r)(2), 2(r)(3) and 2(r)(3A). The complaint in the present case does not make out any case of unfair trade practice within the meaning of Section 2(1)(r) of the Consumer Protection Act 1986. [Para 25] [98-D-E] 1.2 Under the terms and conditions of the hire purchase agreement, the ownership of the vehicle was to stand transferred to the Complainant from the Financier, upon payment of all the 35 instalments and other dues, if any. Until then, the ownership was to be with the Financier. As all the 35 instalments had not been paid by the complainant to the Financier, the ownership of the vehicle remained with the Financier. The hire purchase agreement clearly enabled the Financier to take possession of the vehicle, on default in payment of any of the instalments. There is no term in the Hire Purchase Agreement, that requires the Financier to give notice to the Complainant before terminating the Hire Purchase Agreement, upon breach of any term thereof, or before taking possession of the vehicle. On the other hand, clause 15 of the Hire Purchase Agreement expressly provides for determination of the Hire Purchase Agreement without notice to the Complainant, upon default in hire instalments. [Paras 28- 30][98-H; 99-A-D] 1.3 The Complainant has only made a vague assertion that the action of the Financier in taking possession of the vehicle, admittedly for default in payment of instalments, and in not releasing the vehicle to the Complainant, in spite of the Complainant’s assurance to the Financier to clear outstanding instalments and pay future instalments timely, amounts to an act of unfair trade practice and constitutes deficiency of service. The repossession of a vehicle under hire, in accordance with the terms and conditions of a hire purchase agreement, upon default in payment of hire instalments and refusal to release the same on mere assurance of the Complainant to clear outstanding arrears A B C D E F G H 61 of hire instalments, and pay future instalments in time, does not constitute ‘deficiency’ in
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