M/S. KRANTI ASSOCIATES PVT. LTD. & ANR. versus SH. MASOOD AHMED KHAN & OTHERS
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{2010) 10 S.C.R. 1070
MIS. KRANTI ASSOCIATES PVT. LTD. & ANR.
V.
SH. MASOOD AHMED KHAN & OTHERS
(Civil Appeal No. 7472 of 2010)
SEPTEMBER 08, 2010
(G..S. SINGHVI AND ASOK KUMAR GANGULY, J.J.]
Judgment/Order: Necessity of reasons - Held: Reasons
are indispensablacomponent of a decision making process
C - Even in administrative decisions, reasons should be
recorded, if such decisions affect anyone prejudicially- Thus,
a quasi-judicial authority must record reasons in support of
its conclusions - National Commission has the trappings of
a civil court and is a high-powered quasi-judicial forum for
D deciding /is between the parties - A non-reasoned order
passed by National Commission is thus liable to be set aside
- Consumer Protection Act, 1986 - ss. 13, 22 - Penal Code,
1860 - ss.193, 228 - Code of Criminal Procedure, 1973 -
s. 195 - Natural justice - Administrative law - Quasi-judicial
E authority.
Appeal: Separate appeals - Held: Each appeal should
be heard independently - Natural justice - Right of hearing . .
ยทTwo separate appeals were filed by the builder and
F the Corporation Bank challenging the orders of the
National Consumer Disputes Redressal Commission
(National Commission). The case of the appellants was
that the National Commission dismissed their revision
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petitions by non-speaking orders.
Allowing the appeals, the Court
HELD: 1.1. The power and procedure applicable to
the National Consumer Disputes Redressal Commission
1070
KRANTI ASSOCIATES PVT. LTD. v. MASOOD
1071
AHMED KHAN
(National Commission) has been provided in Section 22
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of the Consumer Protection Act. A perusal of Section
22(1) would show that the Sections 12, 13, 14 of the CP
Act with necessary modifications are applicable to the
decision making process by the National Commission.
Under Section 13 of the CP Act, the District Forum has s
been vested, in certain matters, with the powers of the
civil court while trying a suit. Section 13(4) of CP Act is
applicable to the National Commission in view of Section
22(1) thereof. Similarly, Sections 13(5), (6) and (7) will .also
apply to the National Commission in view of Section c
22(1). On a perusal of Sections 13(4), (5), (6) and (7) of the
Consumer 'Protection Act, 1986, it is clear th.at the
National Commission has been vested with some of the
powers of a civil court. [Paras 11-12] [1078-G-H;
1079-A-C]
1.2. Under Section 13(5) of the Act, every proceeding
of the National Commission will be deemed to be a
judicial proceeding within the meaning of Sections 193
and 228, IPC, and the said Commission shall be deemed
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to be a civil court for the purpose of Section 195 and
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Chapter XXVI of the Code of Criminal Procedure. These
provisions make it clear that the said Commission ยทhas the
trappings of a civil court and is a high-powered quasi-
judicial forum for deciding /is between the parties. [Paras
13-14] [1079-H; 1080-A-B]
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2.1. As regards the necessity of giving reasons by a
body or authority in support of its decision, the
discussion in various judgments is summarized as
follows: In India, the judicial trend has always been to
record reasons, even in administrative decisions, if such
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decisions affect anyone prejudicially. A quasi-judicial
authority must also record reasons in support of its
conclusions. Insistence on recording of reasons is meant
to serve the wider principle of justice that justice must not
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1072
SUPREME COURT REPORTS
[2010] 10 S.C.R.
A only be done it must also appear to be done as well.
Recording of reasons also operates as a valid restraint
on any possible arbitrary exercise of judicial and quasi-
judicial or even administrative power. Reasons reassure
that discretion has been exercised by the decision maker
B on relevant grounds and by disregarding extraneous
considerations. Reasons have virtually become as
indispensable a component of a decision making process
as observing principles of natural justice by judicial,
quasi-judicial and even by administrative bodies.
C Reasons facilitate the process of judicial review by
superior courts. The ongoing judicial trend in all countries
committed to rule of law and constitutional governance
is in favour of reasoned decisions based on relevant
facts. This is virtually the life blood of judicial decision
0 making justifying the principle that reason is the soul of
justice. Insistence on reason is a requirement for both
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