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CPL ASHISH KUMAR CHAUHAN (RETD.) versus COMMANDING OFFICER & ORS.

Citation: [2023] 14 S.C.R. 601 · Decided: 26-09-2023 · Supreme Court of India · Bench: S. RAVINDRA BHAT · Disposal: Appeal(s) allowed

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Judgment (excerpt)

[2023] 14 S.C.R. 601 : 2023 INSC 857
601
CASE DETAILS
CPL ASHISH KUMAR CHAUHAN (RETD.)
v.
COMMANDING OFFICER & ORS.
(Civil Appeal No. 7175 of 2021)
SEPTEMBER 26, 2023
[S. RAVINDRA BHAT AND DIPANKAR DATTA, JJ.]
HEADNOTES
Issue for consideration: The appellant was transfused with one blood 
unit in the year 2002 at 171 Military Hospital. In 2014, appellant’s blood 
samples revealed that he was suff ering from HIV. The Complaint fi led by 
the appellant before the NCDRC seeking compensation was dismissed. 
Whether the dismissal of his complaint was justifi ed.
Consumer Protection – Medical Negligence – Jurisdiction – 
Whether the appellant’s case is under the Consumer Protection Act, 
1986 – What are alternative basis for exercising jurisdiction – Can the 
court consider questions of fact:
Held: Keeping in line with the reasoning that furthered the objectives 
of the CPA 1986, spelt out in Indian Medical Assn. v. V.P. Shantha, in 
Regional Provident Fund Commissioner v. Shiv Kumar Joshi it was held 
that the defi nition of “consumer” under the Act includes not only the person 
who hires the “services” for consideration but also the benefi ciary, for 
whose benefi t such services are hired – Even if it is held that administrative 
charges are paid by the Central Government and no part of it is paid by the 
employee, the services of the Provident Fund Commissioner in running 
the Scheme shall be deemed to have been availed of for consideration by 
the Central Government for the benefi t of employees who would be treated 
as benefi ciaries within the meaning of that word used in the defi nition of 
“consumer” – There are several precedents of the Supreme Court, which 
justify the exercise of jurisdiction u/Art. 32 of the Constitution – The 
Supreme Court has declared the importance of reaching out to injustice 
602 
SUPREME COURT REPORTS 
[2023] 14 S.C.R.
and using its powers, including u/Art. 142 of the Constitution in its various 
decisions – However, if there are any statutory conditions or limitations, 
its exercise of Art.142 jurisdiction would have to weigh that in; further, 
the kind of relief to be given in any one case is entirely fact dependent and 
involves taking into account all relevant factors, subjective to the record in 
that case – Further, the court’s ability and jurisdiction to appreciate facts, 
really is uncontestable – In the instant case, even if, arguendo for some 
reason, appellate jurisdiction is contested, this court deems that it would 
be unfair to drive the appellant to a fresh civil proceeding, particularly 
having regard to his vulnerability, and would instead, combine its power, 
drawing the source of its jurisdiction u/Arts. 32 and 142 of the Constitution, 
especially since the respondents are the armed forces and its authorities – 
The exercise of jurisdiction is legitimate and warranted, since the court has 
before it, all the factual material, supported by the affi  davit of the parties. 
[Paras 50, 53, 54, 55, 56, 58]
Negligence – Medical Negligence:
Held: Appellant was advised to undergo blood transfusion during 
operation (Parakram) – He was admitted at 171 Military Hospital and a 
blood unit was transfused – Allegedly, the said blood unit was indented 
from 166 Military Hospital – It is a matter of record that the concerned 
doctors who were professionals, i.e., either at 171 MH or 166 MH, felt so 
pressured by the absolute necessity to follow the drills that the safeguards 
preceding safe transfusion to the appellant appears to have been a given a 
go by, or dispensed with – In these circumstances, the normal duty of care 
which would have ordinarily applied and did apply as well, was that at both 
ends i.e., 166 MH and 171 MH, there should have been no doubt that blood 
had been fi ltered and found safe for transfusion – Equally, something in the 
form of other material on record or in the form of the oral testimony by the 
medical cadre personnel, MO (physician) of 171 MH or who was present 
in 2002, to show what kind of equipment such as refrigerating unit or other 
chemical matter to preserve the blood and blood products, even within the 
safe – When constituted or read together, all these lapses-which may be seen 
singly as small or minuscule, add up to one thing: lack of adherence to or 
breach of the relevant standards of care reasonably expected from a medical 
establishment – Therefore, whilst pinpointed accountability of one or some 
individuals is not possible, nevertheless the sys

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