BIHAR STATE ELECTRICITY BOARD ETC. versus M/S ICEBERG INDUSTRIES LTD. AND OTHERS ETC.
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A B C D E F G H 231 BIHAR STATE ELECTRICITY BOARD ETC. v. M/S ICEBERG INDUSTRIES LTD. AND OTHERS ETC. (Civil Appeal Nos. 7649-7651 of 2019) APRIL 27, 2020 [DEEPAK GUPTA AND ANIRUDDHA BOSE, JJ.] Electricity Act, 2003– ss.2(15), 42(5) and 56– Agreement for supply of high-tension electricity connection – Bills raised w.r.t sum categorised as Annual Minimum Guarantee (AMG) and other charges – Non-payment/part payment – Supply disconnected on 08.09.2006 – Consumer Grievances Redressal Forum inter alia held disconnection as legal – Appellant challenged jurisdiction of the forum – Supply continued to be disconnected occasionally, despite the order of forum restraining the appellant, and bills kept being raised – Eventually, Single Judge inter alia held that disconnection without considering the request for instalments was unwarranted and such default on respondent’s part did not constitute “neglect to pay” u/s.56 – Affirmed by Division Bench – Held: Term ‘consumer’ is defined in s.2(15) – Respondent fits this description – No reason to denude it of its locus to approach the forum – Object of use of electricity may be to produce items for sale, but its consumption by respondent was for their own factory – Further, there is no dispute on respondent’s obligation to pay AMG charges, at least so far as first bill is concerned – However, its representation for instalment was in the nature of a mercy plea – Thus, the finding of High Court that the consumer did not neglect to pay warranting the disconnection in s.56, not accepted – But, eventually instalment was granted subsequent to the period of disconnection– Thus, once respondent’s plea for payment in instalment was accepted and agreement was entered into for clearing the dues, it demonstrated its willingness to pay the dues in a manner acceptable to the appellant – High Court rightly found that the act of disconnection on 08.09.2006 was arbitrary – Judgment of Division Bench sustained – Consumer Grievance Redressal Forum and Electricity Ombudsmen Regulation, 2006 – Clause 2(1)(g). [2020] 6 S.C.R. 231 231 A B C D E F G H 232 SUPREME COURT REPORTS [2020] 6 S.C.R. Dismissing the appeals, the Court HELD: 1.1 The term ‘consumer’ is defined in Section 2(15) of the Electricity Act, 2003. The respondent company fits this description. No reason to denude the company of its locus to approach the forum. The object of use of electricity may be to produce items for sale, but use or consumption of electricity by them was for their own factory. [Paras 10, 11][242-A, C, F] 1.2 Next comes the question as to whether it was permissible on the part of the Board to disconnect the supply of the company in spite of the order of stay granted by the Forum. The finding of the Division Bench is accepted on that count. Board could not have had ignored the directive of a statutory forum and imported their own perception of what was legal to proceed against a consumer. [Para 12][242-G] 1.3 The third point relates to the issue as to whether the company was required to pay AMG charges or not during the period their supply stood stalled by disconnection. The Forum referred to Circular No. 477 dated 29.10.2002 (General Terms and Conditions of Supply) while accepting the consumers stand that the Board could not do so. The Redressal Forum in its order of 12th February 2008 (in case no. 108/2007) has construed the said Circular partly in favour of the company The statutory Forum came to a finding in dealing with certain circular issued by the Board. The Court ought not interfere at this stage with such finding so far the same related to applicability and interpretation of the said circular. [Paras 13, 15 and 16][242-H; 243-A; 244-D; 245-F] 1.4 Under Section 56, disconnection of supply is special power given to the supplier in addition to the normal mode of recovery by instituting a suit. So far as the subject controversy is concerned, there is no dispute on obligation of the respondent company to pay the AMG charges, at least so far as first bill is concerned. Its representation for instalment was in the nature of a mercy plea. Going by that factor alone, this Court might not have had accepted the finding of the High Court that the A B C D E F G H 233 consumer did not neglect to pay so as to warrant the disconnection provision contained in Section 56 of the Act. But in respect of respondent company, eventually instalment was granted subsequent to the period of disconnection. Once that plea for instalment payment
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